OVERVIEW
Back-Office Operations, Handled Properly
Catapult helps service businesses take control of the back office.
We handle the operational work that creates stress, slows growth, or never quite gets finished — so you can stay focused on running the business.
Some clients work with us on an ongoing basis.
Others bring us in for a specific project.
Either way, the goal is the same: less chaos, more clarity, and real follow-through.
Why Choose Us
Built to Keep Your Operations Steady
Your financials should give you confidence — not questions.
As a business grows, admin work multiplies quietly.
Tools only help when they’re set up correctly and used consistently.
We design workflows and automation that reduce repetition, errors.
Marketing should support the business — not create more work.
Tools only help when they’re set up correctly and used consistently.
BOOKKEEPING & FINANCIAL OPERATIONS
Your financials should give you confidence — not questions.
We help service businesses clean up and manage their financial operations so the numbers
actually support decision-making.
This often includes:
If your books feel “technically done” but not useful, this is usually where the breakdown is.
ADMINISTRATIVE & INBOX OPERATIONS
As a business grows, admin work multiplies quietly. We step in to bring structure and ownership to the daily operational details that drain time and attention.
This may include:
The goal isn’t more activity — it’s fewer loose ends.
SYSTEMS, SOFTWARE & CRM
Tools only help when they’re set up correctly and used consistently. We help service businesses implement, clean up, and align the systems they rely on every day.
This may include:
No over-engineering. No unused software collecting dust
AUTOMATION & WORKFLOW DESIGN
Manual work creates friction. We design workflows and automation that reduce repetition, errors, and unnecessary effort.
This may include:
The result is a business that runs smoother with less constant oversight.
MARKETING & WEB INFRASTRUCTURE
Marketing should support the business — not create more work. We focus on building the foundational pieces that help service businesses show up professionally and consistently.
This may include:
This is about infrastructure — not chasing trends.
ADVISORY, COACHING & OPERATIONAL GUIDANCE
Sometimes the biggest value isn’t more work getting done — it’s having a clear, experienced perspective while things are being built and operated.
We work with owners who want help thinking through systems, structure, and next steps as the
business grows.
This may include:
This isn’t theory or generic consulting. It’s practical guidance grounded in real operational execution
HOW THESE SERVICES ARE DELIVERED
Our services can be delivered in two ways:
Ongoing operational support for businesses that want consistent ownership and execution
Standalone projects for businesses that need a specific problem solved
We’ll determine the right approach during the discovery meeting — based on what actually makes sense for your situation.
ONGOING OPERATIONAL SUPPORT TIERS
For clients who choose ongoing support, we offer structured service tiers designed to meet you
where your business is today — and grow with you over time.
These tiers are not rigid packages.
They’re starting points that help define the level of support and partnership you want.
Final scope and pricing are always confirmed during the discovery meeting.
Launchpad
Build your foundation. Reduce daily stress.
Launchpad is designed for service businesses that need reliable back-office support to keep things running smoothly.
Typical focus areas include:
Common examples include managing shared inboxes, organizing company records, tracking contracts or warranties, preparing templates, and keeping systems clean and usable.
Moon Base
Strengthen systems. Improve visibility. Operate more efficiently.
Moon Base is for businesses that are growing and want tighter operations and better infrastructure.
Includes everything in Launchpad, plus:
Common examples include aligning your CRM, website, and marketing tools, organizing
marketing assets, and creating systems that support steady growth.
Mars Mission
High-touch partnership for growth and scale.
Mars Mission is a deeper operational partnership for businesses ready to operate at a higher level.
Mars Mission is a deeper operational partnership for businesses ready to operate at a higher level. Includes everything in Moon Base, plus:
Common examples include weekly strategy calls, KPI reviews, staff training, dispatch oversight,
and helping owners think and operate more like an executive.
catapult creative
PROJECTS & ADD-ONS
In addition to ongoing support, we also offer standalone projects and add-on services, such as:
● Software or CRM migrations
● QuickBooks cleanup
● Website builds or redesigns
● Automation and system integrations
● Strategic consulting or operational audits
Some clients start with a project and later move into ongoing support. Others only need a specific issue resolved.
Start with Clarity, Not Pressure
The first step is a discovery meeting.
- This is a 60-minute conversation where we:
- Learn about your business and current setup
- Talk through where things feel heavy or disorganized
- See whether Catapult might be a good fit
- No pressure.
- No obligation.
- Just a clear conversation.